Raditaz // Frequently Asked Questions (FAQ)

Raditaz is a streaming music application using industry leading technology that allows you to discover new music on the go. You are no longer limited to your own stations or pre-built stations. Raditaz allows you to tag and share the music you love most. Not only will you be able to see what your friends are listening to, but based on our new music map feature you can browse stations where users created them or assigned them..

For example, when you create a new station, your station is automatically assigned geographical coordinates so other users can find your station in our map view or when browsed on our explore page. You also can apply tags to your custom stations (@home, #running #beach) to better define your station. Looking for something new to listen to at the gym? The tagging feature allows you to browse tags based on keywords, you can view what is trending in your community or discover new music based on the things you like to do.

Raditaz is about bringing personality to the music you love to listen to the most, creating a whole new experience. With over 13 million songs and hundreds of music stations in a wide variety of categories and genres, you’ll never get tired of the same old songs. Stream Raditaz right from your mobile phone or your computer.

Explore, Discover, Create, Share… It’s all free.

A Raditaz Station is a custom stream of music. There are two types of stations “ My Stations” and “Raditaz Custom Built” stations.

My Stations are your own personalized stations that you create by clicking on “Create” and entering the name of an artist. When creating your own Raditaz station, Raditaz compares the artist that you seeded the station with to artists in the Raditaz music database, and presents a station to you of not only the artist that you seeded the station with, but also with similar artists. Within seconds, your new Raditaz station starts playing. Stations that you create are saved in the My Stations section of Raditaz.

Raditaz allows you to personalize your stations by using “Like” and “Dislike” buttons. If you dislike a song, you will not hear that songagain on that station. Please note that you may hear a song you disliked on another station if you have not disliked that song on that other station.

Raditaz Custom Built Stations (“Raditaz Stations”) have been curated by music industry professionals. There are over 200 Raditaz Stations organized in categories including Top Stations, Genres, Top Hits by Year and Decades.

There are several ways to access Raditaz stations.

You can access from any computer or device that Raditaz supports. Right now you can listen to Raditaz:

Our music licenses forbid hearing a song or artist in a predictable way. Our music licenses restrict the manner in which we can allow you to play music. Here are our primary licensing restrictions:

You cannot independently download or store music from Raditaz. Our iPhone/iPad App caches Raditaz music for you but it will only replay that music according to our music licenses. Raditaz requires an active internet connection.

You may not use Raditaz in a “public performance.” If you are playing Raditaz for yourself while you work, it’s considered personal. On the other hand, if you are playing Raditaz over loudspeakers at your business for your clients or customers, this is considered a “public performance” and is not permitted by our music licenses or our Terms of Use.

Unfortunately, no: we can only stream music that is legal to broadcast in the United States to Raditaz to listeners within the United States. (If you are not located in the United States, we would need to get licenses to stream music in your country.)

Can I listen to my Raditaz stations on more than one computer or device? Yes, you can log into Raditaz from more than one computer or, if you have an iPhone/iPad or Android, on your mobile device(s), all at the same time.

You “create” a Station on Raditaz by giving us an Artist or Song that we can use to find other Artists and Songs similar to the first “seed” you gave us. There are several ways to “seed” a new Station:

There is no limit, create as many as you want.

When logged into Raditaz, go to My Stations, click (or tap) on a station name and choose Edit in the button bar that appears. In the Edit dialog click (or tap) the Delete button.

You may only Edit (and Delete) Stations you “own.” To remove a stations you have Favorited from your My Stations list, in My Stations, tap the station name and tap Unfavorite in the button bar that opens, confirm that you want to Unfavorite the station and it will be removed from your My Stations list.

When logged into Raditaz, go to My Stations, click (or tap) on a station name and choose Edit in the button bar that appears. (If you do not own the station the button bar will have an Unfavorite button in place of Edit.) In the Edit dialog you can change the name of your station in the text box containing the name of the Station, then click (or tap) the Save button.

If the song you are listening to only plays partway through and stops dead or the player skips to the next song:

This is a known issue reported by many Google Chrome users and other web sites. In some cases, especially on Windows 7 and Windows Vista, music may stutter during playback. Google is aware of this issue and we hope they will fix it in the next version of Chrome; until then there are two possible fixes:

Download and install one of our free Raditaz mobile apps. We have written apps for the:

Our (iPhone/iPad) app officially supports iPhone Operating System (iOS) version 4.1+. If you have managed to install our app on a device that is not running iOS version 4.1+ you have probably jailbroken your device and in that case you are on your own. The devices that support iOS 4.1+ are iPhone 3G, 3GS, 4 and 4S, the iPad 1 and iPad 2. We have tested our app on all these devices. We have also tested our iOS app on the iPod Touch but that is officially an unsupported device.

Yes, we have worked hard to ensure the Raditaz app should work on all existing mobile phones running the Android operating system version 2.7+.

The Raditaz mobile apps give you the ability to explore stations in the area near where you are now, to automatically choose stations to play for you based on where you are and to assign stations where you are now when you create them. In order to know where you are now (more or less) precisely, the Raditaz apps need GPS information provided by your device. According to our privacy policy, we do not track your location nor do we give your location to any third party; the only use we make of your GPS location is to provide a service to you.

(Android app only) When you share stations with your friends over email, the email application uses information from your Contacts list to autocomplete email addresses of your friends. According to our privacy policy we do not scan, store or make any use of information from your Contacts list.

Raditaz is a free service and the Raditaz apps for iPhone/iPad and Android are free.

If your phone has GPS service, each time you create a station it will be posted on the “Explore” map. To turn off this feature go to My Stations, click on the station, click on edit, and check private.

On the mobile app, click “Explore”. You will see a map view of the nearby area. The map pins will show the stations in your area. Just tap the pin and then tap listen. If the map is not showing the nearby area, tap menu and then nearby.

To edit or delete a station, tap the station that you’d like to edit, tap edit, make your edits and tap save or tap delete . There are two ways to Edit a station, but for both you must be a registered user, logged in and you "own" the station (you created it yourself).

Yes, this is done in the Edit dialog. See How do I Edit or Delete a Station?.

You can set the station to your current location by checking the box or you can use another location by clicking Edit Location, move the arrow or pin on the map to the location where you want the station to be saved, and click Done and then Save. Your station is now saved to the new location.

Yes, this is done in the Edit screen. Go to My Stations, click on the station, click on edit, and tap Edit Location, move the arrow or pin on the map to the location where you want the station to be saved, and click Done and then Save. Your station is now saved to the new location.

To see stations at another location, tap “Explore”. Drag the map to a different location, then tap any station that you want to listen to.

The AutoPlay feature automatically changes the station you are listening to based on your geographic location. If you have created a station that you move within range of, raditaz will automatically start playing that station.

When you are in the” explore” section of the app and you tap menu, choose filter to limit the types of stations you will see on the map. You can choose from the five check boxes (popular, trending, new, my stations and other stations). You can also search by tags or title in the filters text box.

Some people want to be on the cutting edge of music and listen to the most popular music. Raditaz’s trending features allows you to do just that. Just tap “Listen”, then trends and choose one of the trending stations to listen to.

Tap menu, Me, and then Account. Tap reset your password and put in the email address that you used with your raditaz account. We will send you an email to compete the process.

Tags are used to organize and discover music. Under “STATIONS” you can see the tags you have used “My Tags”, you can search tags to find new stations, and you can “Browse Tags” to see what tags other listeners are using. Tagging becomes a new way to discovery music. Raditaz makes discovering music a more personal experience.

Click the phone’s Menu button and then tap Quit

On iPhone 3GS, 4 or 4S, or on the iPad press the Home button twice, quickly to display the apps task bar; touch and hold the Raditaz app icon until a red circle with a white minus sign (the “delete” icon) appears; press the delete icon. On iPhone 3G or iPod Touch, press the Home button.

There are certain controls built in to some of the Android phones that automatically stops play when the user is not using or interacting with the phone. This is a frustrating issue that we have experienced also. Here is what we did to solve the issue: Go to settings → wireless & networks → wifi-settings → menu → advanced → wifi sleep policy → set to never. That should solve the problem.